I brought my wife’s bug in for what I thought was a noise i should be concerned about and they assured me there was no unusual noise and the engine it has tends to make those noises as it ages , they performed the service i requested and found some things i should be keeping an eye on , the called before every change in our plan and asked if i wanted them to do their sugested service. I was very pleased with the work they did and there was no hard selling of service I did not need.